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August 24, 2011

Gamestop Employees Instructed to Tamper With Deus Ex: Human Revolution Boxes

Posted by on Aug 24, 2011

So this is douchey:  Apparently Josh Ivanoff, Field Operations Manager for video games retailer Gamestop, has issued a memo to all store employees instructing them to open all copies of Deus Ex: Human Revolution and remove the code that grants the purchasers a free copy of the game on the OnLive cloud gaming service.

So let me get this straight.  I am buying what I am led to believe is an unopened retail game with a box that advertises a free copy of that game on this online service, but in reality I am getting an opened game that is missing this advertised free copy?  Oh and when I get home and open it myself and learn that this is the case, I can’t return it because your return policy doesn’t allow me to get a refund on opened titles?  You guys suck.

I will be really interested to see what ends up coming out of all of this, especially since OnLive has said they will be bundling free game codes with many titles in the future.  Many users in comment threads across the net have been discussing the possibility of lawsuits, either from the publisher, who has given Gamestop a product to sell and it is being altered, or from consumers, who have spent their money on an advertised product, only to receive something different.  Now I’m not a lawyer, so I don’t know whether either of these are valid, but if one of you fair readers happens to be one, we’d love to hear your thoughts.

As for me, I will definitely be picking up my copy of this game (and probably every other game from here on out) at a different retailer.  This is mostly annoying because there is a highly convenient Gamestop across the street from my apartment.  Be sure to chime in below with your comments.

[via Ars Technica]